BEHIND THE SMILE: INFLUENCE OF TEACHERS EMOTIONAL LABOR ON CLASSROOM DYNAMICS AND STUDENT INVOLVEMENT
Emotional labor, defined as the process of regulating emotions to meet professional demands, plays a critical yet often overlooked role in educational settings. The study explores various dimensions of emotional labor and their impact on student emotions and academic success. Using a review method, 25 studies were selected from a total of 164 publications, spanning from 2000 to 2024, sourced from multiple databases. The findings indicate that teachers who effectively manage their emotions foster an inclusive and engaging classroom. Recognizing the complexities of emotional labor can help educators develop strategies to balance emotional demands while maintaining an effective teaching environment. This research underscores the critical role of emotional regulation in teaching effectiveness.